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Customer Care

How do I track my order?

Magenta Market will send you  a tracking number if follow-up is required on the order.

How do I return an item?

You can return your product as long as there is a manufacturing defect, only then will Magenta Market pay the cost of return shipping,

Being handmade, products may not be perfect, but we always take care of the quality of each product.

What are your delivery options?

We have normal and express service shipments, the cost will depend on the city and / or country.

What is your returns policy?

Only in cases that you have received the product in poor condition or a defect of origin.

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